Welcome to City FM and Cleaning Services
City FM and Cleaning Services Ltd is an established, trustworthy and flexible cleaning company providing a highly efficient and reliable cleaning service at value for money across London and the South East.
City FM and Cleaning Services Ltd are a highly experienced commercial cleaning services provider with a proud reputation for delivering quality results for our clients ensuring a clean, tidy and safe environment at all times for clients and visitors.
Our company has a longstanding reputation for providing the highest quality cleaning and customer services to a cross section of leading British businesses in the private and public sectors. Our clients range from one-operative contracts in the local High Street to multi-service contracts.
Our work extends to some of the UK’s most complex buildings which their size requiring dedicated on-site management and supervisory structure. Some of our clients include large event sites, national pub chains including Mitchell and Butlers, Stonegate, Greene King. We have cleaned large NHS sites particularly during the pandemic and Government sites including the Singapore High Commission.
Customer care is at the forefront of our company ethos, we provide what the customer wants, quality service at a competitive price, and giving value for money. We have a high focus on social value.
PEOPLE – PLANET – PROCESS
At the heart of our success is a commitment to quality, integrity, and sustainability. Our approach is built around three core pillars:
PROCESS
The heart of our success lies in our structured process, built on meticulous planning, supervised operations, and proactive client liaison.
We use a QR code sign-in/out system to monitor attendance, ensuring staff are on-site for the specified times and triggering alerts for any non-attendance.
All cleaning tasks are performed in strict accordance with a detailed cleaning specification.
Documented audits, complete with photographic evidence, are regularly conducted to maintain transparent records of team performance.
PEOPLE
Our success is driven by our highly valued staff, all of whom are directly employed and fully trained under the standards of the British Institute of Cleaning Science.
They are proficient in the latest cleaning techniques and committed to using environmentally friendly products, delivering a first-class service trusted by our wide client base.
PLANET
We’re passionate about protecting the planet—and we integrate sustainable practices into every aspect of our operations.
Our company is committed to reducing energy use, chemical consumption, and packaging waste, while actively working to minimise our environmental footprint.
Key sustainability initiatives include:
Eco-friendly deliveries: Products are transported in electric vans using recycled packaging.
Concentrated, chemical-free solutions: We use the NTRL product range—natural, safe, and highly efficient. Just 1 litre can produce over 100 bottles of ready-to-use cleaning agent. Explore our NTRL range here.
On-site dilution: Products are diluted on-site, reducing transport-related emissions and packaging waste.
Energy conservation: Venue lights are switched off when sites are unoccupied.
Waterless glass cleaning: We use microfibre cloths for effective, water-free glass cleaning.
We believe sustainability is not just a responsibility—it’s a core part of how we do business.